Terms of Service

Welcome to Manoush Express Pty Ltd (ABN 97 702 752 583). These Terms of Service ("Terms") govern your access to and use of our courier and express delivery services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By using the Manoush Express website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

2. Our Services

Manoush Express provides courier and express delivery services. We aim to deliver your items promptly and reliably. Specific details regarding our service levels, delivery times, and coverage areas are available on our website.

3. User Obligations

• You must provide accurate and complete information when booking a service.
• You are responsible for ensuring that the items you wish to send are permitted for transport and comply with all applicable laws and regulations.
• You must not send any prohibited items, including but not limited to dangerous goods, illegal substances, or perishable items that are not properly packaged.
• You are responsible for the proper packaging of your items to prevent damage during transit.

4. Pricing and Payment

All prices for our services are as quoted on our website or provided via a quote. Prices are subject to change without notice. Payment terms will be outlined at the time of booking or invoicing.

5. Liability and Limitations

Manoush Express Pty Ltd is committed to providing high-quality services. However, our liability for loss or damage to your goods is subject to the Australian Consumer Law and any applicable industry standards. We will not be liable for loss or damage caused by circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, or industrial disputes. Details regarding our liability limitations and claims process are available upon request.

6. Cancellations and Refunds

Cancellation policies and refund eligibility will be detailed at the time of booking or as outlined in our service agreements. Generally, cancellations made after a certain point may incur fees.

7. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Intellectual Property

All content on the Manoush Express website, including text, graphics, logos, and images, is the property of Manoush Express Pty Ltd or its licensors and is protected by copyright and other intellectual property laws.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

11. Contact Information

For any questions regarding these Terms of Service, please contact us at ceo@manoushexpress.online.

Manoush Express Pty Ltd
ABN 97 702 752 583